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Closing the ticket is only a formal and operational to ask, then if Jane like, they can get in touch again with us using the various communication channels, Provide in this SOP. Cerrar el ticket es solo una solicitud formal y operativa, luego, si a Jane le gusta, pueden volver a ponerse en contacto con nosotros a través de los distintos canales de comunicación, que se proporcionan en este SOP.
If we do not hear from Jane here also (so, in total for about 6 weeks), we assume that Jane is inactive and close the ticket with the link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+User+unresponsive[S: User unresponsive] tag. Si no tenemos noticias de Jane aquí también (por lo que, en total durante aproximadamente 6 semanas), asumimos que Jane está inactiva y cerramos el boleto con la etiqueta link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+User+unresponsive[S: User unresponsive].
Some infrastructure in Fedora requires Jane to be part of a team or group on the Fedora Account System. We will give her temporary membership to the link:https://admin.fedoraproject.org/accounts/group/view/fedora-join[fedora-join FAS group] if required. This can be requested by setting the link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=C%3A+Temporary+membership+needed[C: Temporary membership needed] tag to the ticket. After discussing the situation, if temporary membership to the FAS group is given, we will mark the ticket with the link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=C%3A+Temporary+membership+approved[C: Temporary membership approved] tag. Alguna infraestructura en Fedora requiere que Jane sea parte de un equipo o grupo en el sistema de cuentas de Fedora. Le daremos membresía temporal a la link:https://admin.fedoraproject.org/accounts/group/view/fedora-join[fedora-join FAS group] si es requerida. Esto se puede solicitar configurando la etiqueta link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=C%3A+Temporary+membership+needed[C: Temporary membership needed] al ticket. Después de discutir la situación, si se otorga una membresía temporal al grupo FAS, marcaremos el ticket con la etiqueta link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=C%3A+Temporary+membership+approved[C: Temporary membership approved].
As Jane learns about the community, she will hopefully find tasks and teams that interest her. When she has joined a team, she has become a contributing Fedora community member! We mark the ticket as link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+I+am+Fedora[S: I am Fedora] to celebrate this. A medida que Jane aprenda sobre la comunidad, es de esperar que encuentre tareas y equipos que le interesen. Cuando se une a un equipo, ¡se convierte en miembro colaborador de la comunidad de Fedora! Marcamos el ticket como link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+I+am+Fedora[S: I am Fedora] para celebrarlo.
We collect feedback from new community members. For this, we use the link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+Feedback[S: Feedback] tag. Recopilamos comentarios de lso nuevos miembros de la comunidad. Para esto, usamos la etiqueta link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+Feedback[S: Feedback].
Finally, when Jane feels that she no longer needs our help, we can close the ticket. Finalmente, cuando Jane sienta que ya no necesita nuestra ayuda, podemos cerrar el ticket.
If, due to certain circumstances, Jane decides to give up on her efforts to contribute to the Fedora community we will close the ticket with the link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+The+user+give+up[S: The user give up] tag. Si, debido a ciertas circunstancias, Jane decide renunciar a sus esfuerzos para contribuir a la comunidad de Fedora cerraremos el ticket con la etiqueta link:https://pagure.io/fedora-join/Welcome-to-Fedora/issues?tags=S%3A+The+user+give+up[S: The user give up].
How the TEAM manage this workflow Cómo gestiona el EQUIPO este flujo de trabajo
The TEAM have a few Scripts to accomplish this task and verify user's activity: El EQUIPO tiene algunos Scripts para realizar esta tarea y verificar la actividad del usuario:
https://github.com/pypingou/fedora-active-user https://github.com/pypingou/fedora-active-user
https://pagure.io/fedora-join/Fedora-Join/blob/master/f/scripts https://pagure.io/fedora-join/Fedora-Join/blob/master/f/scripts