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Standard Operation Procedure for Moderator
It’s your role to help oversee the forum, ensuring that users and content are in line with FEDORA rules, guidelines and https://docs.fedoraproject.org/en-US/project/code-of-conduct/index.html[code of conduct]. The system comes with numerous tools to help you to accomplish this.
Moderator responsibilities and guidelines
Ensure Ask Fedora is free of spam. With only FAS login enabled, there should not be much spam on the forum.
All questions, answers and comments must follow the Fedora code of conduct.
Encourage users to be helpful and participate actively.
Remind users of the guidelines listed above.
Ensure that questions are tagged appropriately.
Delete duplicate questions if they are exactly the same and have been posted by mistake.
If questions are very similar in content, you may close the duplicate question but MUST leave a comment pointing to the original question.
Do not close questions just because they are answered. Leave it open unless there are special circumstances that warrant closing.
Some common scenarios you can see and how each ones can be handled:
Basic Terms Used by Discourse (Nomenclature)
Here are some very basic terms that will be helpful :
Topic: or ´thread´ The collection of messages grouped together.
Post: Each element of a topic is referred to as a post.
Original Post (or OP): The first post in any topic.
User: Registered Users.
Welcoming New Users
When you notice a new user on the site (evidenced by a light-grey username instead of dark-grey, which shows that a user is Trust Level 0), say hi and welcome them to the site.